In this blog post, we’ll explore the success story of layline.io at H-Hotels.com, a German hotel chain with more than 60 hotels in Germany, Austria, Switzerland, and Hungary, that uses layline.io to help with their digital transformation journey.
H-Hotels.com has always been a trailblazer when it comes to staying ahead of the curve regarding business intelligence and automation. In this evolution, a conglomerate of custom-made processes started piling up to deal with the ever-increasing number of data sources and sinks as necessary.
Naturally, the challenges of keeping up with data integration tasks have increased over time. Some of which included responsiveness to get new data streams rolling, leveraging better and more data for customer insights, and perform necessary improvements in tracking and managing their inventory. The H-Hotels group knew that it needed to make some changes to stay ahead of the curve and decided to further explore the possibilities of data integration software.
After careful research and evaluation, H-Hotels.com chose layline.io, which offers the company a comprehensive platform to streamline its operations, manage its inventory and gain valuable insights into its customers. With the help of our team, H-Hotels.com was able to set up the software, integrate their existing systems, and begin collecting operations and customer data from all hotels in a matter of days.
One of the most significant benefits of using layline.io was that it allowed the H-Hotels group to gain an even more comprehensive view of its operations. The company was able to better understand how its rooms were being used, which amenities were most popular, and which marketing campaigns were driving the most bookings. This information allowed H-Hotels.com to make data-driven decisions about how to allocate resources and improve their services, resulting in increased revenue and customer satisfaction.
Another key advantage of putting layline.io to work is that it enables the H-Hotels group to automate many of its processes. Things that would otherwise take weeks to perform at considerable cost, can now be ready for production within a day. This gives them more flexibility in taking an agile approach to constantly improve operations while minimizing cost and risk.
For instance, the automatic collection of all accounting information from connected hotels was streamlined, including timely alerts and automated reminders if necessary. Automation saves staff time and effort, allowing them to focus on providing better customer service and improving the overall guest experience.
Felix Kraemer, Head of Data & Analytics at H-Hotels.com: “The introduction of layline.io was a swift and painless process. The team at layline.io was incredibly responsive and supportive throughout the entire implementation process, which only took a few days. It was easy to set up and integrate with our existing systems.”
He furthermore notes: “layline.io is a very cost-efficient solution for our business, as it has allowed us to streamline our operations, reduce costs associated with manual labor, and increase revenue through better decision-making. The promise of being completely self-sufficient was kept at 100%. The ROI of the software is already evident a few weeks into production. We are extremely satisfied with the results, and we are just getting started to fully utilize the capabilities.”
Data integration software can provide significant benefits to many industries looking to optimize their operations and stay competitive in a rapidly evolving market. H-Hotels.com continues to leverage layline.io to gain valuable insights into its operations, automate their processes, and personalize the guests’ experiences, resulting in increased revenue and customer satisfaction. If you’re looking to transform your business, layline.io provides many possibilities to help you achieve your goals.
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