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E-Commerce Solutions

Real-Time E-Commerce
Event Orchestration

Process millions of orders, payments, and customer events per second. Handle Black Friday traffic spikes with zero downtime and sub-10ms latency.

Browse
Product views, searches
Cart
Add to cart, abandon alerts
Checkout
Payment, fraud check
Fulfill
Ship, track, deliver
50M+
Orders/Day Peak Traffic
< 10ms
Order Processing Latency
99.99%
Black Friday Uptime
Universal
Integration Connectors
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E-Commerce Data Challenges

Modern online retail demands real-time orchestration at unprecedented scale

Black Friday Traffic Spikes

50-100x traffic surge in 60 seconds during flash sales. Monolithic systems crash, queues overflow, databases lock. $50K+ revenue loss per minute of downtime.

Critical Issue

20+ System Integration Maze

Shopify + Stripe + ShipStation + Klaviyo + 15 more APIs. Every integration is custom point-to-point code. Inventory overselling from 2-hour sync delays.

High Impact

Cart Abandonment Recovery

70% of carts abandoned. Batch email systems send recovery messages hours later—when customer already bought elsewhere. Real-time triggers needed.

Revenue Impact

Delayed Fraud Detection

Fraudulent orders processed and shipped before risk scoring completes. Chargebacks, inventory loss, and customer trust erosion from batch fraud analysis.

Security Risk

Multi-Channel Inventory Chaos

Amazon shows 5 in stock, Shopify shows 2, warehouse has 1. Overselling across channels leads to order cancellations and angry customers.

Customer Experience

Customer Data Fragmentation

Same customer exists in 6 different systems with conflicting data. No unified view of purchase history, preferences, or lifetime value.

Analytics Gap

How layline.io Powers E-Commerce

Real-time orchestration for every stage of the customer journey

E-Commerce Use Cases

Real-time orchestration for every commerce scenario

Cart Recovery

Cart Abandonment Recovery

Trigger personalized emails within 30 seconds of cart abandonment. Real-time event detection streams to Klaviyo/SendGrid with dynamic product images, pricing, and urgency messaging.

  • 30-Second Trigger
    Event fires on cart inactivity, streams to email platform instantly
  • Dynamic Content
    Product images, prices, and cart totals updated in real-time
  • 15-25% Recovery Rate
    Proven conversion from timely, personalized recovery campaigns

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Order Unification

Multi-Channel Order Sync

Unify orders from Shopify, Amazon, eBay, and social commerce into a single event stream. Real-time deduplication, master data management, and inventory synchronization.

  • Single Customer View
    Merge orders across channels, deduplicate customers automatically
  • Real-Time Inventory Updates
    Amazon sale updates Shopify stock instantly, prevents overselling
  • Unified Fulfillment
    Route all orders to warehouse/3PL with normalized data format
Order Unification Pipeline
Real-time synchronization across platforms
Shopify
Amazon
eBay
Mobile App
Unified Order Stream
Single source of truth
Customer:john@email.com
Total Orders:247
Lifetime Value:$12,450
Returns Automation

Returns & Refunds Automation

Process return requests with automatic policy enforcement, restocking, refund initiation, and customer notifications. Detect return fraud patterns in real-time.

  • Policy Automation
    30-day window checks, condition verification, automatic approval/rejection
  • Fraud Detection
    Flag customers with 5+ returns, track serial returners, enforce limits
  • Instant Refunds
    Trigger Stripe refund on warehouse scan, customer notification in <1 minute
Returns Workflow
Automated end-to-end processing
1
Return Request
Customer initiates via portal
+0ms
2
Policy Check
Within 30 days ✓
+120ms
3
Fraud Check
2 returns this year ✓
+200ms
4
Label Generated
Email sent to customer
+350ms
5
Item Scanned
Warehouse receives product
+3 days
Refund Issued
Auto-trigger to Stripe
+45ms

Shopping Pipeline Architecture

Four-stage real-time orchestration from browsing to fulfillment

1

Browse

Product Discovery

Track page views, product interactions, search queries

Event streaming
User behavior
Personalization
2

Cart

Inventory Checks

Real-time inventory checks, pricing updates, abandonment detection

Stock verification
Dynamic pricing
Recovery triggers
3

Checkout

Payment Processing

Fraud scoring, payment routing, order validation in <50ms

Fraud detection
Payment capture
Order creation
4

Fulfill

Order Delivery

Warehouse routing, shipment tracking, delivery notifications

3PL integration
Tracking updates
Customer alerts
<10ms
Event latency
99.99%
Uptime
50M+
Orders/day
<50ms
Fraud scoring

Real-Time Fraud Detection

Stream processing pipeline that scores every order for fraud risk in real-time. Enrich with customer history, calculate risk metrics, and route for approval or rejection—all in <50ms.

  • Customer enrichment - Join order stream with purchase history in-memory
  • Risk scoring - Multi-factor analysis with ML model integration
  • Automated routing - Reject, review, or approve based on thresholds
fraud_detection.py
# Real-time fraud detection stream
def detect_fraud(order_stream):
  # Enrich with customer history
  enriched = order_stream.join(
    customer_history,
    on="customer_id"
  )

  # Calculate risk score
  risk_score = calculate_risk(
    order_value=enriched.total,
    order_frequency=enriched.order_count_24h,
    shipping_address_mismatch=enriched.addr_mismatch,
    device_fingerprint=enriched.device_id
  )

  # Route based on risk
  if risk_score > 0.8:
    return reject_order(enriched, reason="high_fraud_risk")
  elif risk_score > 0.5:
    return manual_review(enriched)
  else:
    return process_payment(enriched)
FAQ

Frequently Asked Questions

Everything you need to know about building real-time e-commerce data orchestration with layline.io.

layline.io provides a visual configuration environment where you build custom connectors for any platform—Shopify, WooCommerce, Magento, BigCommerce, or custom storefronts. You configure HTTP processors to subscribe to webhooks, call REST/GraphQL APIs for bidirectional sync, and handle batch imports for historical data. Most e-commerce integrations are configured and tested within days using layline.io drag-and-drop workflow designer.

Yes. layline.io is built for extreme elasticity with stateless processing nodes that auto-scale horizontally based on throughput. We handle 50-100x traffic spikes seamlessly with sub-second failover and no message loss. Our customers process 50M+ orders per day during peak shopping events with 99.99% uptime and <10ms event latency.

You configure fraud scoring pipelines using layline.io's workflow designer to process every order event before payment capture. Connect to fraud detection services (Stripe Radar, Sift, custom ML models), enrich events with customer history and IP geolocation data, apply velocity checks and risk scoring logic, then route decisions in <50ms. The entire workflow—from order intake to fraud verdict—is configured visually without writing integration code.

layline.io includes automatic retry logic with exponential backoff, and circuit breakers to prevent cascade failures. Events are persisted in durable queues (e.g. Kafka) so no data is lost during outages. When services recover, processing resumes automatically from the last checkpoint.

You configure return workflows using layline.io's visual designer to treat returns as first-class events in your pipeline. Define return policy rules (30-day window checks), detect serial returners with pattern matching, trigger Stripe refunds via HTTP processors on warehouse scan events, update inventory streams in real-time, and route customer notifications. The workflow is entirely configurable—no pre-built templates, full flexibility to match your business logic.

Community Edition is free forever with all core features—ideal for startups and growing businesses. Enterprise Edition adds 99.99% SLA commitment, 24/7 premium support with dedicated engineering resources, custom integration assistance, and compliance certifications (SOC2, HIPAA). Enterprise pricing scales with input volume and concurrent engines. Both editions use the same platform and configuration tools; Enterprise provides production guarantees and hands-on help.

E-Commerce Integration Hub

Connect every tool in your commerce stack

E-Commerce Platforms
ShopifyWooCommerceMagentoBigCommerce
Payment Gateways
StripePayPalAdyenSquare
Shipping & Fulfillment
ShipStationEasyPostShippoShipBob
Marketing & Analytics
KlaviyoSegmentGoogle AnalyticsMixpanel

Scale Your Commerce Data Today

Choose the edition that fits your e-commerce orchestration needs

Community Edition

Production-ready. Free forever.

  • Unlimited order throughput
  • All core orchestration features
  • Community support
  • Deploy anywhere (cloud, on-prem)
Download Free
Recommended

Enterprise Edition

Premium support and SLA. Pricing scales with input volume and concurrent engines.

  • 99.99% SLA commitment
  • 24/7 premium support
  • Dedicated integration engineering team
  • Custom e-commerce platform migration
Contact Sales
Free
Community Edition Forever
Open
Full Transparency
No Lock-In
Own Your Data
Scale
Grow Without Limits